By placing an order with Sing Alive, you will be deemed to have read, understood and agreed to these Terms and Conditions.

If you are unhappy with any aspect of these, then you should write to us at:

Sing Alive
16 St Nicholas Close
Bradford on Avon
BA15 2NH

Or send an e-mail using our form before placing an order.

Sing Alive operates a policy of no refunds or exchanges for tickets booked online.

Possession of the booking confirmation will be regarded as proof of purchase and will entitle you to the relevant number and type of tickets purchased. If no confirmation is available photographic proof of ID may be required to collect the tickets.
Children under 14 must be accompanied by an adult at all times. You must be 18 years or older to purchase online.

Credit Card transactions are made on a separate server, with full encryption of all credit card data. Your credit card details and personal information will not be shared with any other company or organisation

Sing Alive reserves the right to refuse admission to any ticket holder and or ask ticket holders at any time to leave.